FREQUENTLY ASKED QUESTIONS
What payment options do you offer?
HCI Therapy accepts cash, credit/debit at the time of booking, and credit/debit via Venmo, Apple Pay, and Cash App at the time of your appointment. NO checks!
For those who wish to pay credit/debit at the time of your appointment, please make sure you have Venmo, Apple Pay, or Cash App downloaded and set up prior to your appointment.
FOR THE DISCOUNTED PROMO RATES WE ONLY ACCEPT cash and credit/debit via Venmo, Apple Pay, and Cash App to (279) 444-7868.
Many can use their employee HSA/FSA debit card for pain management treatments, as well.
OUR ABSOLUTE MINIMUM PRICE FOR ANY TREATMENT IS $100. Any online offer from any site will be honored unless it results in the treatment costing less then $100. No Exceptions! We have the right to refuse any 3rd party offer.
Are the treatments you offer safe?
Yes! Each have small risks, of course, such as redness and slight soreness for CryoSlimming. As long as you don't have any of the major issues listed below, these treatments have been proven safe in countless studies.
The cooling system is controlled by an electronic temperature sensor located in the processing head of the device, the temperature is controlled in real time by the machine, and the temperatures are displayed on the screen. Our HCI Cryo therapy unit was launched 6 years ago and is used throughout Europe.
How long are the treatments?
CryoSlimming/ Cool Cyro Sculpting usually lasts 45 minutes depending on the treatment. CryoToning Cellulite lasts 45 minutes, CryoFacial 30 min.
What are the treatment areas?
We can treat any area on the body except genitalia and female breasts. We can spot treat any area you want. One treatment area includes the following options:
- Both arms (Front or back, upper or lower)
- Both thighs (Inner thigh or outer thigh)
- Both legs (Front or back, upper or lower)
- Stomach
- Upper Back
- Lower Back
- Face with Double chin
- Buttocks
Note, this is assuming the surface area isn't to large. Our normal treatment area is around 10 inches x 10 inches. For more information, please see below.
If an area is too large, will it need more than one treatment?
We will assess you and tell you before we start if an area, such as the stomach, needs to be broken in to two treatment areas or not. If your stomach, for example, is very dense, if it is abnormally distended from your body, or if you have a large apron, we may have to break your stomach into more than one area. Similarly, if your surface are is very large, then the treatment will need to be broken up into more then one session. Typically speaking, a treatment area is 10 inches x 10 inches or less.
We do not do this to "rack up charges", but to give you the best treatment possible. If we treat a larger surface area in one session, it is harder to get your temperature down to point where it kills fat. Therefore, your results will not be as good and you will lose fewer inches.
However, we can treat a larger area, if this is the option you chose. We work for you!
Please be aware, though, that if we break a larger area into smaller areas and do longer treatments, that area can lose 3 inches or so versus losing around 1 inch doing the larger area in one session. Again this is for larger clients.
If you are around 230 lbs or less, we can easily treat your complete area, including your stomach, in one session. Again, we will assess you and tell you what to expect. Keep in mind that everyone is different. For example, you may be under 230 lbs but if you have a super firm, distended stomach, the fat will have to be softened and you might need more treatments.
Is there anyone who should not use CryoTherapy?
Anyone with the conditions listed under each treatment, below, should not do that particular treatment. Please make us aware of any conditions before the start of your treatments:
CryoSlimming/Cool Cyro Sculpting:
- Severe Raynaud’s
- Severe Allergy to Cold
- Progressive Diseases (MS, ALS, Parkinson’s, Neuropathy)
- Active Cancer
- Lymphatic Disorders
- Uncontrolled Diabetes (or Diabetes-related complications)
- Severe Kidney or Liver Disease
- Pregnancy/Breastfeeding
- Bacterial and viral infections of the skin
- Wound healing disorders
- Major Circulatory disorders
- Surgery in the past 6 months To treatment site.
- Pacemaker/metal implants (Can avoid site with treatments)
- Active/Severe Eczema, rashes, or dermatitis
- Use of topical antibiotics in desired treatment area
- Silicone/other implants in desired treatment area
- Mesh inserts in the desired treatment area
- Irremovable body piercings in the desired treatment area
- Incision scar(s) in the desired treatment area. ( We can work around most scars)
CryoToning Facial:
- Severe Raynaud’s
- Severe Allergy to Cold
- Progressive Diseases (MS, ALS, Parkinson’s, Neuropathy)
- Botox in the past 30 days
- Fillers in the past 90 days
- Bacterial and viral infections of the skin
- Wound healing disorders
- Circulatory disorders
- Metal implants
- Surgery in the past 6 months
- Active/Severe Eczema, rashes, or dermatitis
- Silicone/other implants in desired treatment area
- Use of topical antibiotics in desired treatment area
- Irremovable body piercings in the desired treatment area
What should I wear to my CyroSlimming or CryoToning Cellulite appointment?
Dress comfortably or bring appropriate clothes for your treatment to change in to. If you are receiving a leg treatment, it's best to wear a bikini bottom for ease of access, but you can wear a skirt or shorts. For buttocks, please also wear or bring a pair of shorts that can easily be lifted to reveal treatment area. If you are receiving an arm treatment, wear a T-shirt or tank top (or bring one to change in to). For stomach and back, your shirt can be easily lifted to expose the treatment area.
How effective is CryoTherapy/ Cool Cyro Sculpting?
Over 90% of our customers think the results are good or excellent. In two clinical studies, patients saw an average measured loss of 1.85 inches and 1.64 inches, respectively, on the treatment area. This is with one treatment. After your treatment, your body will continuously remove the dead fat so you actually continue to lose more post-treatment. You can check out the clinical studies link to see for yourself.
What is Cool Cyro Sculpting Toning for Cellulite?
Say goodbye to cellulite. CryoToning Cellulite is a body contouring session that uses upward strokes alternating between constriction and dilation of the blood vessels, increasing oxygen supply. This boosts collagen production which breaks down cellulite, leaving you with smooth, dimple free skin.
What is Cool Cyro Sculpting Slimming?
CryoSlimming is a procedure that induces apoptosis (i.e., kills the cell) only in fat cells to gently and gradually reduce the fat layer while preserving all other tissue.
How do the treatments feel?
All treatments are painless, with some clients describing it as rather pleasant. Some areas may be more sensitive to the cold (e.g., forehead) and clients may feel a slight discomfort from the cold until their body adjusts. There is no scaring or lumping. The fat is killed and your lymphatic system transports it out of your body safety.
How often can I do the treatments?
Cool Cyro Sculpting/CryoSlimming treatments can be performed once every 7 days or CryoToning Facial and Cellulite treatments can be performed every 3-7 days.
Why can I only have the Cool Cyro Sculpting/CryoSlimming treatment once a week?
It takes an average of 2 weeks for your body to completely remove the fat cells from your system, therefore the treatment is most effective when there is a week in between each session. So, if you lose 2 inches the day of treatment, you should continue to see an additional loss post-treatment.
Who can benefit from Cool Cyro Sculpting/CryoSlimming or other cold therapies?
Anyone who is looking to lose weight or has stubborn areas of fat they are looking to remove. If you have a risk factor listed above, please be evaluated by your doctor and provide us with a doctor's note clearing you for treatment.
How quickly will I see results?
The first results are generally visible at your first session and are often very encouraging. However, it should be noted that the best results appear from 14 days to 3 weeks after the start of treatment and extend for several months after the end of treatment. For this reason, anyone who loses 3/4 inch or more with the treatment will not be refunded their money because the treatment is working as advertised.
How long will the results last?
The fat is killed and is removed from your body, so it is permanent. Results will depend on the treatment, individual, and their lifestyle and diet. The fat loss is permanent, but clients may still gain fat back in the treated area if they do not maintain a balanced lifestyle. However, unlike diet alone, it will be more difficult to gain the fat back.
How can I enhance my results?
By implementing a healthy lifestyle and a good diet. DO not eat 2 hrs after Cool Cyro Sculpting treatments. If you do, NO carbs or sugars! You can also increase your water intake and take a brisk walk after your treatments.
Can I workout before/after my treatment?
Absolutely! There are no side effects to this treatment that will stop you from working out.
Does the treatment hurt?
No, it feels like an ice cube going along your skin and then the treatment area goes numb.
Can I have any of your therapies if I'm pregnant?
Without a doctors note, no. Generally, like any external treatment, this is not advisable as there is no data on the interactions. The safest option is to abstain from treatments altogether.
Why do you need the gel?
The gel protects your skin. The gel has been specially designed to retain all its qualities of gliding and protection from -30° up to +60°.
Is there scaring?
No!
This is a natural, non-surgical treatment.
Do you accept insurance?
No.
We do not accept insurance of any kind. However, if you have a employee HSA/FSA debit card or credit card for treatments from your company, you are welcome to use it for pain management.
Will I have loose skin after treatments?
No.
Actually, in most cases, the skin has been shown to tighten up due to increased collage in the skin. Please see clinical studies page for more information.
Will I get frost bite?
Nope! We control the temperature very carefully and, unlike Cryo chambers, we don’t freeze to a level low enough to cause damage to vital tissue. We kill fat and there will be a temporary pinking of the skin that fades after around 10 minutes after a treatment is completed.
How many treatments will I need?
This will depend on you. We normally remove 1-2 inches of fat per treatment. So if you measure your problem area, then figure out where you want to be, then divide by 2 inches, and that is an estimate of how many treatments you will need for that area.
Will your treatments fade my tattoos?
No.
How long would I have to exercise to lose an inch of fat naturally?
Studies show you have to walk the following to lose 1 pound.
- If you weigh 150 lbs, you’ll have to walk for approximately 20 hours to lose 1 lb.
- If you weigh 200 lbs, you’ll have to walk for approximately 15 hours to lose 1 lb.
- If you weigh 250 lbs, you’ll have to walk for approximately 12 hours to lose 1 lb.
Researchers reviewed 40 years of studies on exercise and belly fat and found that just 2.5 hours of brisk walking a week--about 20 minutes a day--can shrink your belly by about 1 inch in 4 weeks.
Our treatments remove around 1-2 inches of fat in an hour. (Information has been pulled from clinical studies available below.)
Do you have proof that your treatments work?
Yes we do!
Below are links to independent studies that show our treatments are effective and safe.
Independent studies involving Cryo Sculpting and cooling therapies used to remove fat and contour.
https://www.health.harvard.edu/blog/the-skinny-on-freezing-fat-2020031218990
https://nbc16.com/news/nation-world/a-device-that-uses-cold-temperature-to-destroy-fat-cells
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5954866/
https://www.womenshealthmag.com/weight-loss/a19996468/cryotherapy-weight-loss/
https://www.medicalnewstoday.com/articles/319740.php
https://www.scientificamerican.com/article/is-supercooling-the-body-an-effective-therapy/
https://clinicaltrials.gov/ct2/show/NCT02847663
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5954866/
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5411446/
https://www.hindawi.com/journals/omcl/2014/402631/
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4079633/
https://www.medicalnewstoday.com/articles/322060.php
https://www.health.harvard.edu/skin-and-hair/is-coolsculpting-effective
https://clinicaltrials.gov/ct2/show/NCT03738891
https://utswmed.org/conditions-treatments/coolsculpting-nonsurgical-body-contouring-treatment/
https://www.allure.com/story/what-is-coolsculpting-sculpsure-noninvasive-plastic-surgery
CRYO THERAPY FOR PAIN MANAGEMENT
What's your address and contact number?
1250 Sutterville Road, Suite 210
FREE PARKING!
Office number (call or text): (279) 444-6878
Medical Director's direct number (call or text): (279) 444-7868
Please make sure you look at FAQ before calling, this is why this info is at the bottom of the page.